The policy also tells our customers how and when we will gather their personal information as well as how we intend to use it. Furthermore, the policy gives our customers an avenue of redress if our company or any of its employees do so.
1. WHAT IS OUR POLICY ON CUSTOMER INFORMATION?
From time to time, IndoTax by Wahana Ciptasinatria will collect certain personal information about our customers and visitors from their websites, when we host these. Such information will include both identifiable personal data, as well as non-identifiable personal information. Identifiable personal information will be collected when you sign a contract for service with us.
IndoTax by Wahana Ciptasinatria respects the privacy of our customers and the privacy of those accessing our network and websites hosted by us. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services. We undertake not to sell your personal information to third parties for commercial or marketing purposes.
3. COLLECTION OF PERSONAL DATA
IndoTax by Wahana Ciptasinatria collects personal data about our customers when they apply for a new service subscription, respond to customer surveys and promotions or contact our helpdesk.
4. USE OF PERSONAL DATA
IndoTax by Wahana Ciptasinatria may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, solicit your feedback. Any information IndoTax by Wahana Ciptasinatria collects from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence. If this requires referring such correspondence within IndoTax by Wahana Ciptasinatria or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.
5. CONTACT INFORMATION
Wahana Ciptasinatria, PT
Graha SA Building
6th Floor, suite #609
Jl. Raya Gubeng No. 19-21, Surabaya 60281 -Jawa Timur- Indonesia
Phone : +6231 5031779, +6231 5031729